Terms and Conditions

Scope of These Terms

These Terms and Conditions apply to purchases made through ravunelio.com.

By submitting an order through the website, you acknowledge and agree that
your purchase is subject to these Terms and any other policies referenced or
made available on the store.


Product Information

We make reasonable efforts to present product descriptions, images, colors,
availability, pricing, and related information accurately. However, product
appearance may vary due to screen settings, lighting, manufacturing variations,
or other factors outside our control.

We reserve the right to correct errors, update product information, revise
availability, adjust pricing, or cancel an affected order when reasonably
necessary, including where information on the website is inaccurate, incomplete,
or outdated.


Orders and Acceptance

After an order is submitted, you may receive an order confirmation. Such
confirmation acknowledges that we have received your order, but it does not
necessarily constitute final acceptance of the order.

We reserve the right to refuse, limit, or cancel any order where reasonably
necessary, including but not limited to circumstances involving suspected fraud,
payment failure, inventory limitations, pricing or product information errors,
unauthorized resale activity, or legal or regulatory restrictions.

If an order is canceled after payment has been charged, an appropriate refund
will be issued to the original payment method or another method permitted by
applicable payment procedures.


Prices, Taxes, and Payment

Product prices, available payment methods, applicable taxes, shipping charges,
discounts, and order totals are displayed during the checkout process before
purchase is completed.

By submitting payment information, you represent and warrant that you are
authorized to use the selected payment method and that the information you
provide is accurate and complete.


Shipping, Returns, Cancellations, and Refunds

Shipping, delivery, returns, cancellations, exchanges, and refunds are governed
by the applicable policies posted on the store, as well as any rights or
requirements provided under applicable law.


Promotions and Offers

Promotions, discounts, coupon codes, limited-time offers, and other special
offers may be subject to additional eligibility requirements, time limits, product
exclusions, usage restrictions, or other conditions.

We reserve the right to modify, suspend, or discontinue any promotion or offer as
permitted by applicable law.


Personal Use and Prohibited Activity

Products offered through the store are intended for lawful personal use unless
otherwise expressly agreed by us in writing.

Unauthorized resale, fraudulent purchasing, abuse of promotions, misuse of store
systems, interference with checkout processes, or any other unlawful or improper
activity is prohibited.


Limitation of Liability

To the fullest extent permitted by applicable law, ravunelio shall not be liable
for any indirect, incidental, special, consequential, exemplary, or punitive
damages arising out of or relating to a purchase, order, product, transaction, or
use of the store.

Nothing in these Terms is intended to exclude, limit, or modify any rights,
remedies, or liabilities that cannot lawfully be excluded or limited under
applicable consumer protection or other applicable laws.


Changes to These Terms

We may update or revise these Terms from time to time. The revised version will
be posted on the website. Any changes will apply prospectively unless otherwise
stated or required by applicable law.

The version of these Terms posted at the time an order is placed generally
governs that transaction, unless applicable law requires otherwise.


Contact Us

If you have questions regarding your shipment or delivery, please contact us:

Brand: ravunelio

Legal Entity: Shenzhen Minghui Technology Co., Ltd.

Registered Address: No. 6C03, 6th Floor, Building 3, SaiGai Science Park, No. 3012, HuaQiang North Road, LaiCun Community, Futian District, Shenzhen City

Email: service@ravunelio.com

Support Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)

ravunelio is operated by Shenzhen Minghui Technology Co., Ltd.