Payment & Security
Payment Methods
The payment methods available for an order are displayed during the checkout
process. Available options may vary depending on the customer’s location,
selected currency, device, and the payment services enabled at the time of
purchase.
Payment Authorization
All orders are subject to payment authorization, verification, and fraud-
prevention review.
A payment provider, card issuer, or other financial institution may require
additional verification, decline a transaction, or place a temporary authorization
hold in connection with an attempted purchase.
ravunelio does not control a payment provider’s or card issuer’s approval
decision, authorization process, hold period, or release schedule.
Checkout Security
Checkout is processed through Shopify and participating payment providers
using security measures intended to help protect transaction information.
However, no method of online transmission, electronic processing, or data
storage can be guaranteed to be completely secure. Customers are responsible
for helping protect their own account credentials and should use trusted
devices, browsers, and networks when completing a purchase.
Pricing and Charges
Applicable product prices, shipping charges, taxes, discounts, and the total order
amount are displayed during checkout before payment is submitted.
Any foreign exchange fees, currency conversion charges, bank fees, card issuer
fees, or similar charges, if applicable, are determined by the customer’s payment
provider or financial institution and are not controlled by ravunelio.
Discount Codes
Discount codes must be entered before checkout is completed and are subject
to the terms, conditions, eligibility requirements, and limitations stated with the
applicable promotion.
Unless expressly stated otherwise, discount codes may not be combined with
other offers, exchanged for cash, transferred, or applied retroactively to
previously completed orders.
Contact Us
If you have questions regarding your shipment or delivery, please contact us:
Brand: ravunelio
Legal Entity: Shenzhen Minghui Technology Co., Ltd.
Registered Address: No. 6C03, 6th Floor, Building 3, SaiGai Science Park, No. 3012, HuaQiang North Road, LaiCun Community, Futian District, Shenzhen City
Email: service@ravunelio.com
Support Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)
ravunelio is operated by Shenzhen Minghui Technology Co., Ltd.