Contact Us
If you have questions regarding your shipment or delivery, please contact us:
Brand: ravunelio
Legal Entity: Shenzhen Minghui Technology Co., Ltd.
Registered Address: No. 6C03, 6th Floor, Building 3, SaiGai Science Park, No. 3012, HuaQiang North Road, LaiCun Community, Futian District, Shenzhen City
Email: service@ravunelio.com
Support Hours: Monday–Friday, 9:00 AM–6:00 PM (EST)
ravunelio is operated by Shenzhen Minghui Technology Co., Ltd.
Contact Us
Need help with a product or an existing order? The ravunelio customer support
team can assist with product questions, order updates, shipping information,
returns, payments, privacy-related requests, and other service concerns.
Customer support is provided by Shenzhen Minghui Technology Co., Ltd.
Email: service@ravunelio.com
When contacting us about an existing purchase, please include your order
number and the email address used at checkout. This will help our team locate
your order and assist you more efficiently.
If your order arrives damaged, defective, incomplete, or incorrect, please
include clear photos or videos showing the item, packaging, and shipping label.
Please contact us before returning any item. Our customer support team will
review your request and provide the correct return instructions and return
address for your order.
We aim to respond to all customer inquiries within 1–2 business days. Requests
involving shipping carriers, payment providers, order investigations, or privacy
matters may require additional review time.